Important Message Coronavirus.
Due to the ongoing Covid-19 situation we have made a number of operational changes to the services we provide.
All GP appointments will be via a telephone consultation in the first instance. If the GP deems it necessary to see you in person the GP will give you an appointment to attend. Please arrive at the allotted time.
All nurse and HCA appointments remain face to face unless otherwise advised by the reception team when booking your appointment. The nurse/HCA will ring you on the day to check you are symptom free.
A number of PPE precautions are in place for both your safety and welfare and for the safety of staff.
If you attend the practice in person please ensure you have a face mask or face covering and maintain social distancing where possible.
We will continue to take requests for repeat medication over the phone or via email at Pimlico.email@example.com. Please allow 2 working days for us to process your request.
Do not attend the GP Practice if you think you have symptoms.
Please ring 111 or 020 7834 6969.
If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.
Only call 111 direct if you cannot go online, or are advised to do so by the online service.
For the latest Covid-19 advice please visit www.nhs.uk/coronavirus
Medication - Please call the practice to order your medication one week before it is due.
Due to the exceptional circumstances and pressures on your NHS at this time, please do not order medicines in advance of when they are due or over order. We assure you, we will get your routine medicines to you on time. This will prevent shortages further down the line. Thank you for your cooperation.
COVID-19 Contingency Sharing of medical records during the pandemic.
Primary care staff across each borough will be able to access your full medical record without consent during the COVID-19 pandemic but will only do so when this is necessary to provide you with care. They will required to use their smartcard which confirms their identity and which limits their access and actions to those appropriate to their role. They will all have been trained to understand their professional and legal responsibilities in providing you with care.
GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:
- book or cancel appointments online
- renew or order repeat prescriptions online
- view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results
You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices
How to sign-up
For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up